Overview
Pet insurance makes it more affordable to provide your pets with the care they deserve. You can be reimbursed for eligible veterinary expenses, from emergencies to routine office visits. With over four decades of experience, we know what we’d want covered for our own pets—so we made sure we covered it for yours.
Nationwide pet insurance members enjoy perks and extras like:
- Convenient mobile claims and online account management
- Reimbursement deposited directly to your bank account
- Unlimited 24/7 pet health advice from experts at VetHelpline®
- Effortless, low-cost pet prescriptions with Nationwide PetRxExpress®
- Members save 10% on every visit to a Vetco Total Care Hospital or Vetco Vaccination Clinic inside Petco
- Special offers and discounts on pet products through our Member Perks program
- Multiple-pet discounts available
How It Works
Contact Information
Address
AMBA
P.O. Box 850179
Minneapolis, MN 55485-0179
Phone
Opening Hours
Monday - Friday 8:00 AM - 5:00 PM CT
Enrollment
Our fast and easy enrollment process means you can start protecting your pet sooner.
Frequently Asked Questions
Answers about the plan, including eligibility, options, enrollment, customer service and more.
How does the plan work?
The plan reimburses you for eligible veterinary services (once a deductible is met). And it’s easy to get reimbursed. When you have a claim, simply visit: https://www.petinsurance.com/submit-claim to submit your form.
What is VetHelpline® and how does it work?
VetHelpline® is a service for all our members. Expert veterinarians are available 24/7 to answer general pet questions and help identify urgent care needs. A VetHelpline® consultation is not a substitute for a visit to your primary vet.
How do I file a claim?
It’s easy. Pay your veterinarian directly and then submit your claim and invoices at my.petinsurance.com. You can also email your claim form and invoices to submitmyclaim@petinsurance.com or mail to: Nationwide Claims Department, P.O. Box 183143 Columbus, Ohio 43218-3143. Once you’ve submitted a claim, you can track its progress at my.petinsurance.com.
What is covered under my policy?
Visit Nationwide’s What’s Covered page to see an interactive list of the top 50 most common conditions for dogs and cats, or download their comprehensive Benefit Schedule.